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All links to official websites of government agencies in the Kingdom of Saudi Arabia end with gov.sa.
Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
Registered with the Digital Government Authority under number :
20250616605Respond to callers' queries, send telegrams, faxes, and report communication failures;
Change approach to situations based on unexpected and sudden changes in people's needs and mood or i...
Respond to customers' inquiries and provide customers with appropriate information.
Apply the principles and rules that govern the activities and processes of an organization.
The wide range of telecommunications hardware and software such as automated phone systems and commu...
Liaise via telephone by making and answering calls in a timely, professional and polite manner.
The set of commonly shared principles in regards with communication such as active listening, establ...
The set of rules that govern the activity of a company.
The telecommunication principles, theories, models, equipment and processes such as transfer rate, b...
Solve problems which arise in planning, prioritizing, organizing, directing/facilitating action and ...
Processes and principles related to the customer, client, service user and to personal services; the...
Receive, process, and pass messages to people coming from phone calls, faxes, postal, and emails.
Data communication performed through digital means such as computers, telephone or e-mail.
Apply and follow the procedures for reporting any damage, breakages and/or complaints or disagreemen...
Have the ability to follow spoken instructions received from colleagues. Strive to understand and cl...
Adhere to procedures at work in a structured and systematic manner.
Follow written directions in order to perform a task or carry out a step-by-step procedure.
Give attention to what other people say, patiently understand points being made, asking questions as...
Keep track of the phone calls made. Record the caller's personal data, the content of the call and o...
Assess situations in which a solution cannot be provided right away, and ensure that it is brought t...
Answer the phone as first contact person. Connect callers to the correct department or person.
Replace parts and repair faults of mobile phones, tablets and other small mobile devices.
The cooperation between people characterized by a unified commitment to achieving a given goal, part...
Maintain a temperate mental state and effective performance under pressure or adverse circumstances.
Operate communication devices in order to interact with customers, colleagues, and others.
Utilize technology that allows interaction between telephone and computer in order to enable call se...
Make use of various types of communication channels such as verbal, handwritten, digital and telepho...
Compose technical customer reports understandable for people without technical background.