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Registered with the Digital Government Authority under number :
20250616605Study Hotel cases and complaints and verify their validity, conduct tours for inspection on hotels to verify the application of the hotel laws, prepare records of violations, determine fines, analyze reports and results of inspection tours, come up with conclusions and prepare specialized documents and reports related to the field of hotel control.
Some or all of the following licenses, certificates or degrees may be required to work in this career.
Adhere to organizational or department specific standards and guidelines. Understand the motives of ...
Analyze information and details of processes and products in order to advise on possible efficiency ...
Processes and principles related to the customer, client, service user and to personal services; the...
Techniques and methods of estimation and evaluation of system quality and overall database quality, ...
Define, in collaboration with managers and quality experts, a set of quality standards to ensure com...
Lead and manage according to the organization's code of conduct.
Follow up complaints or accident reports in order to take adequate measures to solve problems. Conta...
Manage problems, protestations and disputes on the job.
Administer complaints and negative feedback from customers in order to address concerns and where ap...
The field of hotel operations, especially those involving front office, housekeeping and basic accou...
Recognize a violation in legislation, and issue the appropriate fine to the offender compliant with ...
Lead inspections and the protocol involved, such as introducing the inspection team, explaining the ...
Liaise with managers of other departments ensuring effective service and communication, i.e. sales, ...
Ensure all employes are providing excellent customer service in accordance to company policy.
Execute regular, systematic and documented examinations of a quality system for verifying conformity...
Identify root causes of problems and submit proposals for effective and long-term solutions.
The national and international requirements, specifications and guidelines to ensure that products, ...
Produce research documents or give presentations to report the results of a conducted research and a...
Define quality assurance targets and procedures and see to their maintenance and continued improveme...
Produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alte...
The public administration and regulatory aspects of the tourism and hotels sector, and requirements ...
Undertake safety inspections in areas of concern to identify and report potential hazards or securit...
Write the results and conclusions of the inspection in a clear and intelligible way. Log the inspect...
Compose work-related reports that support effective relationship management and a high standard of d...