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All links to official websites of government agencies in the Kingdom of Saudi Arabia end with gov.sa.
Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
Registered with the Digital Government Authority under number :
20250616605Contact the existing and potential customers by phone, for promoting products and services, closing transactions and arranging sales-related visits.
Change approach to situations based on unexpected and sudden changes in people's needs and mood or i...
Respond to customers' inquiries and provide customers with appropriate information.
Properly operate ITIL (Information Technology Infrastructure Library) based service desk procedures.
The tangible characteristics of a product such as its materials, properties and functions, as well a...
The characteristics of a service that might include having acquired information about its applicatio...
Liaise via telephone by making and answering calls in a timely, professional and polite manner.
The set of commonly shared principles in regards with communication such as active listening, establ...
Solve problems which arise in planning, prioritizing, organizing, directing/facilitating action and ...
The methods involving payment done through credit cards.
Basic digital architecture and commercial transactions for trading products or services conducted vi...
The functioning and methods used to manage electronic purchases.
Share information with and instruct users in the risks involved with data, especially risks to the c...
Handle customer expectations in a professional manner, anticipating and addressing their needs and d...
Investigate what causes problems, test and improve solutions in order to reduce number of calls to t...
Handle inquiries or information independently with little or no supervision. Depend on one's self to...
Utilize computers, IT equipment and modern day technology in an efficient way.
Organize and classify records of prepared reports and correspondence related to the performed work a...
Give attention to what other people say, patiently understand points being made, asking questions as...
Collect data and statistics to test and evaluate in order to generate assertions and pattern predict...
Assess situations in which a solution cannot be provided right away, and ensure that it is brought t...
Execute multiple tasks at the same time, being aware of key priorities.
Display results, statistics and conclusions to an audience in a transparent and straightforward way.
Prioritize incidents and requests reported by customers or clients. Respond professionaly and in a t...
Enter information into a data storage and data retrieval system via processes such as scanning, manu...
Resolve ICT-related incidents and service requests from customers, clients or colleagues including p...
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Master foreign languages to be able to communicate in one or more foreign languages.
The cooperation between people characterized by a unified commitment to achieving a given goal, part...
Take initiatives to come up with improvements.
Maintain a temperate mental state and effective performance under pressure or adverse circumstances.
Use specialized software to manage company’s interactions with current and future customers. Organiz...