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Registered with the Digital Government Authority under number :
20250616605Welcome and guide the passengers to their seats on the plane, assist the passengers in loading their luggage, provide food and beverages, ensure the comfort of travelers, respond to their demands, and inform the officials when problems arise.
Some or all of the following licenses, certificates or degrees may be required to work in this career.
Proceed in a way that one can be relied on or depended on.
The rules and regulations governing air transport, including international law.
Know airport planning for different types of aircrafts; use that information to mobilize resources a...
Read and comprehend job-related reports, analyze the content of reports and apply findings to daily ...
Apply transport industry management concepts in order to improve transportation processes, reduce wa...
Engage with passengers according to the expectations of contemporary social behavior, the specific s...
Check on-board safety equipment; ensure that the plane is clean; ensure that documents in the seat p...
Communicate transparent instructions. Ensure that messages are understood and followed correctly.
Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, dist...
Conduct and mobilize all efforts, support organizations, resources, and communications within the ai...
Deal with challenging circumstances in which to perform work, such as night work, shift work, and at...
Provide outstanding customer service by exceeding customer expectations; establish reputation as an ...
Listen to the briefing given by the captain or the crew manager; understand service requirements and...
Have the ability to follow spoken instructions received from colleagues. Strive to understand and cl...
Give instructions to subordinates by employing various communication techniques. Adjust communicatio...
Welcome guests in a friendly manner in a certain place.
Administer complaints and negative feedback from customers in order to address concerns and where ap...
Administer currencies, financial exchange activities, deposits as well as company and voucher paymen...
Deal with and manage highly stressful situations in the workplace by following adequate procedures, ...
Handle unforeseen incidents concerning animals and circumstances which call for urgent action in an ...
Utilize computers, IT equipment and modern day technology in an efficient way.
Inspect cabin service equipment, such as trolleys and catering equipment, and safety equipment such ...
Keep the highest possible customer service and make sure that the customer service is at all times p...
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidel...
Monitor, create and oversee customer experience and perception of brand and service. Ensure pleasant...
Perform checks before and during flight: conduct preflight and in-flight inspections of aircraft per...
Adapt service approach when circumstances change.
Prepare reports showing flight departure and arrival locations, passenger ticket numbers, food and d...
Handle orders placed by customers. Receive the customer order and define a list of requirements, a w...
Administer cardiopulmonary resuscitation or first aid in order to provide help to a sick or injured ...
Provide people with food and drink during trip, a flight, an event, or any other occurrence.
Provide passengers with correct information in a polite and efficient manner; use proper etiquette t...
Exchange souvenirs for money by displaying them in an attractive way and communicating with customer...
Provide food at the table whilst maintaining high level of customer service and food safety standard...
Maintain a temperate mental state and effective performance under pressure or adverse circumstances.
Persuade customers to buy additional or more expensive products.
Make use of various types of communication channels such as verbal, handwritten, digital and telepho...