Loading...
All links to official websites of government agencies in the Kingdom of Saudi Arabia end with gov.sa.
Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
Registered with the Digital Government Authority under number :
20250616605Supervise, coordinate and provide services to the guests at the reception, including booking, check-in and check-out;
Some or all of the following licenses, certificates or degrees may be required to work in this career.
Evaluate cleanliness of areas in order to make sure that they are clean and presentable for customer...
Aid clients with special needs following relevant guidelines and special standards. Recognize their ...
Execute end of day accounts to ensure that business transactions from the current day have been corr...
Handle arrivals, guest's luggage, check-in clients in line with company standards and local legislat...
Handle departures, guest's luggage, client's check-out in line with company standards and local legi...
Hand out leaflets, maps and tour brochures to visitors with information and tips about local sites, ...
Develop methods and strategies to ensure maximum customer privacy.
Clarify guests' accommodation facilities and demonstrate and show how to use them.
Welcome guests in a friendly manner in a certain place.
Administer complaints and negative feedback from customers in order to address concerns and where ap...
Administer currencies, financial exchange activities, deposits as well as company and voucher paymen...
Manage, pack, unpack and store guest luggage on request.
Leave service area in conditions which follow safe and secure procedures, so that it is ready for th...
Use appropriate questions and active listening in order to identify customer expectations, desires a...
Implement strategies which aim to promote a specific product or service, using the developed marketi...
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or...
Communicate with hotel personnel, transport companies and other relevant services well before arriva...
Keep and store structured data and records about customers in accordance with customer data protecti...
Keep the highest possible customer service and make sure that the customer service is at all times p...
Keep a system for recording details of unusual events that occur at the facility, such as job-relate...
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidel...
Book restaurants, hotels or flights.
Monitor, create and oversee customer experience and perception of brand and service. Ensure pleasant...
Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied w...
Execute a booking of a place according to client's requirement in advance and issue all appropriate ...
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns ...
Execute customers' reservations in accordance to their schedules and needs by phone, electronically ...
Give customers relevant information about historical and cultural locations and events while conveyi...
Accept room service orders and redirect them to the responsible employes.
Make sure that clients' personal belongings, such as jewelry, personal documents, CDs and shoes, are...
The public administration and regulatory aspects of the tourism and hotels sector, and requirements ...
Instruct the reception staff in order to make sure the staff can execute their tasks adequately, eff...