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All links to official websites of government agencies in the Kingdom of Saudi Arabia end with gov.sa.
Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
Registered with the Digital Government Authority under number :
20250616605Provide advice and basic information to customers regarding tourist areas and programs, respond to inquiries, and process basic requests using telephone or other electronic means at the Customer Service Center;
Use the mastery of foreign languages orally or written in the tourism sector in order to communicate...
Employ website traffic of social media such as Facebook and Twitter to generate attention and partic...
Aid visitors by responding to their questions, giving satisfactory explanations, suggestions and rec...
The process of adding diverse digital content (such as images, 3D objects, etc) on surfaces that exi...
Establish a widely spread network of suppliers in the tourism industry.
Establish a positive, long-term relationship between organizations and interested third parties such...
Gather and compile relevant touristic information from a variety of sources.
Respond to and communicate with customers in the most efficient and appropriate manner to enable the...
Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, dist...
Monitor with relevant stakeholders, such as business owners and government institutions to develop a...
Understand, respect and build constructive and positive relations with intercultural clients, guests...
Create documents such as leaflets, brochures or city guides to inform tourists about local, cultural...
Plan and invent promotion activities to stimulate sales
Hand out leaflets, maps and tour brochures to visitors with information and tips about local sites, ...
The practice of sustainable travel to natural areas that conserve and support the local environment,...
Develop educational programs and resources for individuals or guided groups, to provide information ...
Build a relationship with the local community at the destination to minimize conflicts by supporting...
Take actions which support business activities by considering client needs and satisfaction. This ca...
The field of tourism geography in Saudi Arabia as well as the rest of the world in order to point ou...
Administer sensitive personal information on customers securely and discreetly
Use appropriate questions and active listening in order to identify customer expectations, desires a...
Use augmented reality technology to provide customers with enhanced experiences in their traveling j...
Compile and integrate media and text content into online and offline systems, such as websites, plat...
The characteristics of local sights and events, accommodation, restaurants and leisure activities.
Keep and store structured data and records about customers in accordance with customer data protecti...
Keep the highest possible customer service and make sure that the customer service is at all times p...
Use revenue from tourism activities and donations to fund and preserve natural protected areas and i...
Direct visitor flows in natural protected areas, so as to minimize the long-term impact of visitors ...
Arrange events in cooperation with local stakeholders which promote local culture and heritage.
Adapt service approach when circumstances change.
Execute a booking of a place according to client's requirement in advance and issue all appropriate ...
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns ...
Execute customers' reservations in accordance to their schedules and needs by phone, electronically ...
Create content for leaflets and tourism brochures, travel services and package deals.
Use virtual reality technology to immerse customers into experiences such as virtual tours of a dest...
Show guests the way through buildings or on domains, to their seats or performance setting, helping ...
Give customers relevant information about historical and cultural locations and events while conveyi...
Refer to prices for the client by researching and estimating fare rates.
Answer customers' questions about itineraries, rates and reservations in person, by mail, by e-mail ...
The application of self-service technologies in the tourism industry: performing online bookings, se...
Exchange souvenirs for money by displaying them in an attractive way and communicating with customer...
Exchange tickets for money in order to finalize the selling process by issuing the tickets as a proo...
Support and promote tourism initiatives where tourists are immersed in the culture of local communit...
Promote local products and services to visitors and encourage the use of local tourism operators in ...
Use digital platforms to promote and share information and digital content about a hospitality estab...
The process of simulating real-life experiences in a completely immersive digital environment. The u...
Function confidently within a group in hospitality services, in which each has his own responsibilit...