Loading...
All links to official websites of government agencies in the Kingdom of Saudi Arabia end with gov.sa.
Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
Registered with the Digital Government Authority under number :
20250616605Manage a portfolio of VIP customer accounts; maintain good relationships with the major customer; establish new relations; and supervise the delivery of solutions to the customer.
Some or all of the following licenses, certificates or degrees may be required to work in this career.
Reach set sales goals, measured in revenue or sold units. Reach the target within a specific timefra...
Advise business or public organizations on public relations management and strategies in order to en...
Study the contribution of the work processes to the business goals and monitor their efficiency and ...
Study clients' needs and expectations for a product or service in order to identify and resolve inco...
Analyze buying habits or currently prevalent customer behavior.
Analyze results from surveys completed by passengers/customer. Analyze results to identify trends an...
Establish a positive, long-term relationship between organizations and interested third parties such...
Principles governing business management methods such as strategy planning, methods of efficient pro...
Work together with a group of professionals to develop marketing strategies performing market analys...
Collect customer data such as contact information, credit card or billing information; gather inform...
Communicate with customer service in a transparent and collaborative manner; monitor how service is ...
Respond to and communicate with customers in the most efficient and appropriate manner to enable the...
The set of commonly shared principles in regards with communication such as active listening, establ...
Contact customers by telephone in order to respond to inquiries or to notify them of claim investiga...
The handling or managing of business processes in a responsible and ethical manner considering the e...
Solve problems which arise in planning, prioritizing, organizing, directing/facilitating action and ...
The customer-oriented management approach and basic principles of successful customer relations that...
Processes and principles related to the customer, client, service user and to personal services; the...
The principles, ethical issues, regulations and protocols of data protection.
Prepare and deliver an understandably constructed sales talk for a product or a service, identifying...
Reach out to and meet up with people in a professional context. Find common ground and use your cont...
Fix and schedule professional appointments or meetings for clients or superiors.
Lead and manage according to the organization's code of conduct.
Handle customer expectations in a professional manner, anticipating and addressing their needs and d...
Administer complaints and negative feedback from customers in order to address concerns and where ap...
Use appropriate questions and active listening in order to identify customer expectations, desires a...
Pursue potential customers or products in order to generate additional sales and ensure growth.
Implement strategies which aim to promote a specific product or service, using the developed marketi...
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or...
Recording details of inquiries, comments and complaints received from customers, as well as actions ...
Liaise with managers of other departments ensuring effective service and communication, i.e. sales, ...
Analyze business information and consult directors for decision making purposes in a varied array of...
Manage the accounts and financial activities of an organization, supervising that all the documents ...
Negotiate the terms, conditions, costs and other specifications of a contract while making sure they...
Manage the delivery of customer service including activities and approaches that play a vital part i...
Manage employes and subordinates, working in a team or individually, to maximize their performance a...
Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of ad...
Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied w...
Ensure all employes are providing excellent customer service in accordance to company policy.
Evaluate the condition of a business on its own and in relation to the competitive business domain, ...
Identify and understand the customer's needs. Communicate and engage with stakeholders in designing,...
Analyze the habits and needs of customers and target groups in order to devise and apply new marketi...
Gather, assess and represent data about target market and customers in order to facilitate strategic...
Set up procedures for maintaining and improving health and safety in the workplace.
Develop a method to promote a product through different channels, such as television, radio, print a...
The offered products, their functionalities, properties and legal and regulatory requirements.
The practice of managing all aspects of the image and perception of a company or individual among st...
The principles concerning customer behavior and target markets with the aim of promotion and sales o...
Collect and analyze sales levels of products and services in order to use this information for deter...
Monitor and oversee the activities related to the ongoing sales in the shop to ensure that sales goa...
Run the management of an establishment and ensure that every need for an smooth running of the opera...
Direct and supervise the day-to-day activities of subordinate personnel.
Teach techniques designed to maintain customer service standards at a satisfactory level.
Lead and guide employes through a process in which they are taught the necessary skills for the pers...